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Privacy Policy

Morning Report Dashboard

Saudi Arabia · PDPL Compliant

Effective Date: 1 May 2026  ·  Version 1.0

Your data belongs to you. We process it only to deliver the service. We never sell, share without consent, or use your data to train AI models.
Contents
  1. Who We Are
  2. Data We Collect
  3. Purpose of Processing
  4. Legal Basis
  5. Storage Location & Data Residency
  6. Retention Policy
  7. Data Sharing
  8. AI Usage Disclosure
  9. Your Rights (PDPL)
  10. Security Controls
  11. Cookies
  12. Changes to This Policy
  13. Contact & DPO

1. Who We Are

The Morning Report Dashboard ("Platform", "we", "us") is operated by the Platform Provider as a SaaS solution for oilfield drilling report management, serving operators, drilling contractors, and service companies worldwide. This Privacy Policy applies to all users of the Platform including employees, contractors, and client-organisation users.

2. Data We Collect

2.1 Account & Identity Data

  • Full name, work email address, and hashed password
  • Job role and organisation name
  • Account creation date and last-active timestamp
  • MFA enrolment status (TOTP secrets are encrypted at rest using AES-256)

2.2 Operational & Report Data

  • Uploaded PDF daily drilling reports and their parsed structured data
  • Well and rig metadata: names, depths, dates, NPT events, personnel lists
  • AI-generated analysis results tied to your organisation's data
  • Actions performed on reports (view, edit, export)

2.3 Session & Technical Logs

  • IP address and user-agent string at login
  • Session creation, heartbeat, and revocation timestamps
  • API access logs (action, resource, timestamp) stored in the immutable audit log
  • Failed login attempts (IP-level, not linked to specific accounts)

2.4 Consent Records

  • Date, IP, and version of Terms acceptance
  • Cookie consent choices and withdrawal records

3. Purpose of Processing

PurposeData Used
Authenticating users and maintaining secure sessionsEmail, password hash, IP, session token
Delivering drilling report data and analyticsReport data, rig/well metadata
Generating AI-powered well-end and NPT analysis reportsReport data (only on explicit user request)
Billing and subscription managementOrganisation ID, plan tier
Security monitoring and incident responseAudit logs, security events, IP addresses
Compliance with Saudi PDPL and NCA ECCConsent records, terms acceptance, audit trail

4. Legal Basis for Processing

Under the Saudi Personal Data Protection Law (PDPL, Royal Decree M/19 dated 09/02/1443H), we rely on:

  • Contractual necessity – to provide the service you have subscribed to
  • Consent – for optional features such as AI processing and analytics cookies
  • Legitimate interests – for security monitoring, fraud prevention, and audit logging
  • Legal obligation – to retain records as required by Saudi law

5. Storage Location & Data Residency

Default storage region: Saudi Arabia (sa-riyadh)
All data is stored within the Kingdom of Saudi Arabia by default, in compliance with PDPL Article 29. Enterprise customers may configure an alternative approved region (UAE, EU, US) through Privacy Settings after written agreement with the platform operator.

No personal data is transferred outside Saudi Arabia without your explicit consent or a legal obligation, in accordance with PDPL Article 29 cross-border transfer rules.

6. Retention Policy

Data CategoryDefault RetentionAuto-Purge
Audit logs2 years (730 days)No (manual review required)
Session data90 days (revoked sessions)Yes
Drilling report data10 years (3,650 days)No
Cookie consent records1 yearNo
Security events2 yearsNo
AI-generated reports3 years (1,095 days)No

Managers may adjust retention policies per category from the Admin → Compliance panel. Minimum retention is 30 days for any category. On account deletion, personal identity data is anonymised immediately; audit and security logs are retained for the configured period.

7. Data Sharing

We do not sell, rent, or share your personal data with third parties without explicit consent.

Limited disclosure may occur in these circumstances:

  • Intra-organisation: data is visible only to users within your client organisation (multi-tenant isolation enforced at the database and API layer)
  • Platform staff: managers with the appropriate role can view aggregate usage data; they cannot read another organisation's operational data
  • AI service providers: when you explicitly request an AI-generated report, the relevant structured data is sent to a third-party AI API. See Section 8.
  • Legal obligation: if required by Saudi law, court order, or competent authority

8. AI Usage Disclosure

We never use your data to train AI models.
  • AI features (well-end reports, NPT analysis) are opt-in per request — no data is sent to AI APIs unless you explicitly click "Generate AI Report".
  • Your data is sent to a third-party AI API solely to generate the requested analysis. It is processed under the provider's data processing terms and is not used for model training.
  • You can disable all AI processing globally in Privacy Settings. This blocks AI API calls for your account entirely.
  • AI-generated content is clearly marked in the UI and is stored in your organisation's isolated cache only.

9. Your Rights Under PDPL

Under the Saudi Personal Data Protection Law, you have the following rights, exercisable through Privacy Settings or by contacting us:

RightHow to Exercise
Access – obtain a copy of all your dataGET /api/user/export or Privacy Settings → Export My Data
Correction – update inaccurate dataPUT /api/user/update or Profile page
Erasure – delete your account and anonymise PIIPrivacy Settings → Delete My Account (requires typed confirmation)
Withdraw consent – revoke AI or analytics consentPrivacy Settings → toggle off
Objection – object to processingContact DPO (see Section 13)

We will respond to rights requests within 30 days as required by PDPL Article 15.

10. Security Controls

The Platform implements the following technical and organisational security measures aligned with NCA Essential Cybersecurity Controls (ECC-1:2018):

  • Passwords hashed with bcrypt (cost factor 12+); minimum 12-character policy enforced
  • JWT sessions with short expiry (24h default), single-session enforcement, and revocation
  • MFA via TOTP (RFC 6238) available to all users; TOTP secrets encrypted at rest (AES-256/Fernet)
  • Role-Based Access Control (RBAC): Manager / Worker / Client / Client Admin
  • All API responses include security headers: CSP, X-Frame-Options, X-Content-Type-Options, HSTS
  • Login rate limiting: 10 attempts per IP per 15 minutes
  • Immutable audit log for all significant actions; retained 2 years
  • Security event detection with admin alerting for critical events
  • Multi-tenant data isolation enforced at query level (client_org_id scoping)

11. Cookies

We use the following cookie/storage categories:

CategoryPurposeCan be declined?
NecessaryAuthentication token (localStorage), CSRF protectionNo – required for service
AnalyticsUsage statistics (page views, feature usage)Yes – default off
PreferencesUI settings (theme, language)Yes

You can manage cookie preferences through the banner or at Privacy Settings.

12. Changes to This Policy

We will publish a new versioned policy when material changes are made. You will be required to review and accept the updated policy before accessing the Platform. The change history is maintained in the system and accessible to platform administrators.

13. Contact & Data Protection Officer

For privacy inquiries, rights requests, or complaints:

  • Data Protection Officer (DPO): Platform IT Governance
  • Email: privacy@platform.local
  • Address: Dhahran, Eastern Province, Kingdom of Saudi Arabia 31311

You also have the right to file a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA) / National Data Management Office (NDMO) if you believe your rights have been violated.

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